When a situation turns aggressive, staff need help fast — without escalating it. That is exactly what a duress alarm does. At the push of a button, it sends an instant alert to the people who can respond, quietly and with the exact location. In healthcare, these alarms are often called Code White alarms, and Bordo Security installs them for Calgary care homes, clinics, schools and offices.
Nobody should have to shout for help, leave a patient or a client alone, or walk to a phone while a situation is unfolding. With a duress system, help is one press away, wherever your staff are working.
What We Install
We design each duress system around your building and your team, so alerts go to the right people, in the right way, every time.
- Fixed panic buttons. Discreet fixed buttons at reception desks, nursing stations and interview rooms, placed where staff can reach them without drawing attention.
- Wearable pendants and lanyards. For staff who move around the building, wearable pendants on a lanyard or belt clip put the button in their hand, with location by zone so responders know where to go.
- Alerts with the exact room or location. Alerts go to security, supervisors and monitoring with the exact room or location — not just a general alarm.
- Integration with paging, phones and cameras. Duress alerts can tie into your paging and phone systems, and link to nearby cameras so responders can see what is happening before they arrive.
Who It’s For
Any team that deals with the public, works alone or faces difficult conversations can benefit from a duress system, including:
- Care homes and clinics
- Schools and education facilities
- Municipal and government offices
- Retail stores and showrooms
- Any front-desk team that deals with the public
Whether you need a single button at a reception desk or a building-wide system with wearable pendants, we will design it to fit your people, your procedures and your budget.
Frequently Asked Questions
Is the alert silent?
It can be. Alerts can be silent, going only to responders, or they can include a local sound. You choose per location, so a reception desk can be silent while another area sounds an alert if that suits your procedures.
Can staff carry the button with them?
Yes. Wearable pendants and lanyards let staff carry the button wherever they work, with location by zone so responders know which area to attend.
Does it log incidents?
Yes. Every activation is time-stamped and logged, giving you a clear record for review, reporting and follow-up.
Can it tie into our alarm monitoring?
Yes. Duress systems can tie into your alarm monitoring, so alerts are received and acted on around the clock, with the location included.
Get a Free Staff Safety Assessment
If your team works with the public or in situations that can turn difficult, talk to Bordo Security about duress and Code White alarms in Calgary. We will review your building, your procedures and your team, and recommend a system that gives your staff real confidence.
Call Bordo Security today at 403-397-3300 or +1 (888) 397-3301 to book your free staff safety assessment.
